POM Safe Return & Refund Policy

As a small business, we sincerely thank you for your purchase. If you're not entirely satisfied with your purchase, we're here to help.
Returns
We provide a 30 day no questions asked (though we welcome honest feedback on where we messed up and how we can improve, don't hold back please!).

To be eligible for a return, your POM Safe device must be close to the same condition as when you received it, with the original packaging.

If you want to initiate a return, please start here .
Replacement Policy
Should you have any issues with your POM Safe device and support verifies the issue, we will immediately send you a replacement device with expedited shipping. Please return the original POM Safe device so we can figure out what happened!

If you have the stolen or lost replacement policy we will also send you a replacement.

If you want to initiate a replacement, please start here .
Refunds
Once we receive your POM Safe device, we will inspect it and notify you that we have received your return. We will immediately notify you on your refund which will be issued to your original method of payment.

You will receive the credit within a few days, depending on your card issuer's policies.
We Cover Shipping
Should you need to return your device, once you have contacted support, we will send you a shipping label at no cost.

Your Personal Safety Deserves More Than a Siren

Free Shipping & Free Returns
We ship most orders sameday, with free shipping and a free 30-day return policy.
Long Lasting Battery
POM is designed to last up to 10 days between charges.
Compact & Discreet
The best things come in small packages. POM is designed to be as tough and discreet as you.
Haptic Feedback
Discreetly trigger an alert or call by touch without anyone knowing.
2-Way Speaker
Speak to and hear emergency responders directly through your POM, with a clear 2-way speaker.
Made in the USA
We design and manufacture every POM here in the USA.

POM Safe Reviews

Alexandria, Student
It definitely gives my family and I a piece of mind when I’m out and about away from their connection. I’m just a click away to safety.
Alexandria, Student
Diana, Real Estate Agent
As a realtor, I’m usually working alone showing houses or meeting with clients so it’s nice to have POM for extra backup in case of emergency.
Diana, Real Estate Agent
Jess, Student
I have the POM with me all the time. When I walk at alone or at night I can triple tap and POM is on the other end.
Jess, Student
Faye, Nurse
This is a great invention and investment for your safety. I had a bad experience while out riding my bicycle last month and started looking for ways to protect myself. The customer service was unbelievable and I feel like I can call them friends now! I love it and I feel safe while out and about, especially in areas that I’m not familiar!
Faye, Nurse
For Subscribers Only

Lose Your POM? It Happens. We'll Send You a Replacement At No Cost

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